Question 1

What makes Heartbeat Pediatrics different from a traditional pediatric office?

Accepted Answer

Heartbeat Pediatrics is a membership-based pediatric practice, so care is built around your family instead of insurance billing. You get longer visits, direct access to your pediatric nurse practitioner, flexible scheduling, and time to ask every question. Most of all, you build a real relationship with someone who truly knows your child.

Question 2

Will I actually have enough time to ask all my questions?

Accepted Answer

Absolutely. Appointments are intentionally scheduled for 30 to 60 minutes, giving us the time to listen, answer your questions, and make sure you leave feeling informed, not rushed. We believe no concern is too small when it comes to your child's health.

Question 3

What if I'm not sure whether my child needs an appointment?

Accepted Answer

You don't have to figure it out alone. As a member, you'll have direct access through text or phone for those moments when you're wondering, "Is this something I should worry about?" Sometimes a quick conversation is all you need. Other times, we'll help you decide if your child should come in.

Question 4

Can my child be seen if they get sick?

Accepted Answer

Yes. We offer same-day or next-day sick visits whenever possible because illnesses don't always happen during convenient office hours. Our goal is to make it easier for families to get care when they need it most.

Question 5

What ages do you care for?

Accepted Answer

Heartbeat Pediatrics provides care for children from birth through age 21, including newborn care, well-child visits, sick visits, adolescent care, developmental screenings, and ongoing management of chronic conditions like asthma, allergies, ADHD, eczema, and more.

Question 6

Why did you choose a membership model?

Accepted Answer

We wanted to create a practice where families never feel like just another appointment. A membership model lets us spend more time with each family, offer easier access to your provider, provide flexible scheduling, and focus on building lasting relationships, not rushing through visits.

Question 7

What services are included in my membership?

Accepted Answer

Your membership includes comprehensive pediatric primary care, from newborn visits and annual wellness exams to same-day sick visits, developmental and behavioral screenings, chronic condition management, immunizations, and breastfeeding support. You'll also have direct access to your pediatric nurse practitioner, longer appointments, and secure messaging.

Question 8

Do you offer appointments outside of traditional office hours?

Accepted Answer

Yes. We know life doesn't always fit a Monday-through-Friday, nine-to-five schedule. Heartbeat Pediatrics offers flexible scheduling, including early morning, evening, and select weekend appointments, helping families get care without disrupting work or school whenever possible.

Question 9

Do you care for children with ongoing medical conditions?

Accepted Answer

Absolutely. We provide ongoing care for a variety of chronic pediatric conditions, including asthma, allergies, eczema, ADHD, anxiety, constipation, and obesity. Our goal is to partner with families, monitor your child's progress over time, and personalize care to their unique needs.

Question 10

What if I'm looking for a pediatric provider who will truly get to know my family?

Accepted Answer

That's exactly why Heartbeat Pediatrics was created. We believe great pediatric care starts with a relationship. By spending more time together, listening carefully, and being available when you need us, we understand your child's history, celebrate milestones, and support your family through every stage of childhood.

Question 11

How much does membership at Heartbeat Pediatrics cost?

Accepted Answer

Membership is a flat monthly fee based on your child's age, ranging from $99 to $329 per month. Ages 4 to 21 are $99 a month, ages 1 to 3 are $159, ages 3 to 12 months are $199, and newborns up to 2 months are $329 with in-home care. Annual and first-year package options are also available.

Question 12

Do I still need health insurance if my child is a Heartbeat member?

Accepted Answer

Yes. A Heartbeat membership covers your child's everyday primary care, but it is not insurance. We recommend keeping a health plan for things outside our office, like emergencies, hospital stays, imaging, and specialist care. Many families pair our membership with a lower-cost, higher-deductible plan.

Question 13

Can I use my HSA or FSA to pay for membership?

Accepted Answer

In many cases, yes. Health Savings Account and Flexible Spending Account funds can often be used for Direct Primary Care memberships, though it depends on your specific plan. We're happy to provide documentation, and we recommend confirming with your plan administrator.

Question 14

Is Direct Primary Care worth it for my child?

Accepted Answer

For families who value time, access, and a real relationship with one provider, it often is. You get longer visits, same-day or next-day sick care, and direct text access to your child's pediatric nurse practitioner, all for one predictable monthly fee with no copays or surprise bills.

Question 15

What happens if my child needs the ER, hospital, or a specialist?

Accepted Answer

We help you navigate it. Amanda spent a decade in the pediatric ER, so she can often help you decide quickly whether a concern needs the emergency room or can be handled in the office or by text. When specialty care is needed, we coordinate referrals and stay involved in your child's care.